Hawaii, Alaska, Puerto Rico and International Shipping
We will ship to Hawaii, Alaska and Puerto Rico; additional shipping will be charged by the carrier for these destinations.
We do not ship to international address right now.
30 Day Return Policy
All products are returnable for any reason - within 30 days of the original invoice date
No restocking fee will be charged
A credit will be issued within 3-5 business days from the date we receive the part, your credit will be issued against the original method of payment that was provided during the purchase.
A return can be initiated by emailing support@kalpartz.com – with subject line Return – order id
A return label will be sent via email, simply affix the return label to the package and drop at specific carrier.
Every return will have a unique return ID for return tracking purposes that will be created by us internally.
After 30 days are lapsed, all sales are final sales.
Return Conditions
Returned item must be in new, unbroken and in sellable condition.
Product must be in original packaging. Used, installed or modified parts will not be accepted for returns.
Unaccepted returns may be shipped back to customer upon their request at customer’s expense.
Unaccepted returns will have partial refundable amount. All expenses incurred during shipping will be deducted.
How much refund would you get back
Full price of the part purchased (including tax) minus:
The original cost KAL Partz paid to ship the product.
The cost of prepaid return label
NOTE: Customer paid shipping charges will not be refunded.
If items shipped were wrong
If we shipped wrong items, we take full responsibility of the return and we will refund the full amount you paid.
OR if you choose, we can ship the correct part with no shipping cost to you, subject to part price adjustment.
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